By applying to or participating in programs organized by The Diplomatic Institute, participants agree to comply with the following terms and institutional policies.
Application and Participation Policy
Submission of an application to any conference, training, briefing, ambassador program, or initiative organized by the Institute does not guarantee acceptance. All applications are subject to institutional review and evaluation based on eligibility criteria, program capacity, and alignment with program objectives. The Institute reserves the right to accept, decline, or place applications on a waiting list at its sole discretion.
Accuracy of Information
Participants must ensure that all information submitted during the application or registration process is accurate and truthful. Submission of false or misleading information may result in cancellation of participation and disqualification from future programs.
Payment Compliance
Participants must address payment concerns directly with the Institute before initiating disputes with financial institutions or payment processors. Unauthorized chargebacks may result in suspension or restriction from future participation.
Program Modifications
The Diplomatic Institute reserves the right to modify event schedules, speakers, program agendas, or formats when necessary due to operational or logistical considerations.
Limitation of Liability
Participation in Institute programs is voluntary. The Institute shall not be held responsible for indirect or consequential damages related to participation, including travel disruptions, visa decisions, or personal losses.
Governing Law
All policies and participation terms shall be governed by the applicable legal framework under which the Institute operates.
Refund & Cancellation Policy
1. Introduction
This Refund and Cancellation Policy governs all payments and cancellations related to conferences, trainings, briefings, and programs organized by The Diplomatic Institute.
By registering for any event organized by the Institute, participants agree to comply with this policy.
The registration and application processing fee is strictly non-refundable under all circumstances, including withdrawal, visa refusal, non-selection, or inability to attend.
2. General Policy
All event registrations are subject to the rules outlined in this policy. Payments are processed through authorized third-party payment gateways and financial service providers. The Diplomatic Institute does not store payment card details.
Refunds, when applicable, will be issued through the original payment method or another appropriate payment channel determined by the Institute.
3. Eligibility for Refunds
Full Refund:
Participants are eligible for a 100% refund if the cancellation request is submitted at least thirty-five (35) days before the official start date of the event.
Partial Refund:
Participants may receive a partial refund of up to fifty percent (50%) if cancellation is requested between fifteen (15) and thirty-four (34) days prior to the event.
No Refund:
Refunds will not be issued if:
The participant fails to attend the event.
The cancellation request is submitted less than fifteen (15) days before the event, or
4. Visa Refusal Refund
Participants requiring a visa to attend a program may request a refund in case of visa refusal. To qualify:
- The participant must provide official documentation from the embassy or consulate confirming the refusal.
- The request must be submitted before the event start date.
Eligible participants may receive up to eighty percent (80%) of the registration fee. Administrative or processing costs may be deducted.
The Institute may provide visa assistance and invitation letters but does not guarantee visa approval.
5. No-Show Policy
Participants who fail to attend the event without submitting a cancellation request within the applicable timeframe will be classified as No-Show and are not eligible for any refund.
6. Refund Processing Timeline
Approved refunds are typically processed within fifteen (15) to thirty (30) business days after verification. Processing times may vary depending on banking institutions, payment gateways, and international transfers.
7. Non-Transferable Registrations
Event registrations are non-transferable. Registrations cannot be transferred to another event or participant unless explicitly authorized in writing by the Institute.
8. Administrative Charges
The Diplomatic Institute reserves the right to deduct reasonable administrative, banking, or transaction fees incurred during payment processing from any approved refund.
9. Event Changes or Cancellation
The Institute reserves the right to modify schedules, venues, formats, or speakers due to operational or logistical needs.
If an event is canceled by the Institute, participants may be offered either:
The option to participate in a rescheduled edition of the event.
A full refund, or
The option to participate in a rescheduled edition of the event.
10. Force Majeure
The Institute shall not be held responsible for cancellations, delays, or disruptions caused by circumstances beyond its reasonable control, including but not limited to:
- Natural disasters
- Political instability
- Pandemics
- Government restrictions
- Transportation disruptions
In such cases, the Institute may reschedule the event or provide alternative participation arrangements.
11. Refund Request Procedure
All refund requests must be submitted in writing to:
contact@thediplomatic.institute
Requests must include:
Supporting documents, if applicable
- Participant full name
- Event name
- Proof of payment
- Reason for cancellation
- Supporting documents, if applicable
12. Minimum Participation Age
Participants must be at least sixteen (16) years old to attend events. Participants under eighteen may be required to provide parental or guardian consent.
13. Final Determination
The Diplomatic Institute reserves the right to review and make final determinations on all refund requests in accordance with this policy and applicable laws.
By completing registration and payment, participants acknowledge that they have read and agreed to this policy.